WARRANTY POLICY

We offer a 12-month warranty for material or craftsmanship issues from the date of purchase.

This includes issues such as non-human breakage, loose stones, broken clasps, or abnormal plating problems.

Damage caused by daily wear, perfume, sweat, water, chemicals, improper storage, or lost items is not covered.

For non-warranty cases, we may offer a one-time 50% replacement service. The original item does not need to be returned.

Please email us at ritz79501538@gmail.com with your order number and clear photos, and we’ll help you find the best solution.